Compass Culture and Education Ltd.
3 Union Street, Barnet EN5 4HY
020 84490119
Compass Culture and Education Ltd.
Privacy Notice
POLICY STATEMENT
This privacy notice tells you what to expect us to do with your personal information.
CONTACT DETAILS
Post: Compass Culture & Education, 3 Union Street, BARNET, Hertfordshire, EN5 4HY, GB
Telephone: 0208 449 0119
Email: info@compassedu.co.uk
WHAT INFORMATION WE COLLECT, USE AND WHY
We collect or use the following information for student education and welfare:
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Names and contact details for students/children
Names and contact details for carers
Gender
Date of birth
Dietary requirements (including vegetarian, vegan, gluten free and halal requirements)
Payment details and financial information including transactions
Special Educational Needs and Disabilities (SEND) or additional support information
(includes reasonable adjustments and special educational needs and disabilities)
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Welfare information (includes family and home life circumstances and history)
Details of any criminal convictions
Photographs
Attendance and reason for absence data
Account access information
Exam results and qualifications
Progress reports
Registered in England No. 9024815
Compass Culture and Education Ltd.
3 Union Street, Barnet EN5 4HY
020 84490119
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Information relating to compliments and complaints
Exclusion, suspension and behavioural information
Racial or ethnic origin
Religious or philosophical beliefs
Health information
We collect or use the following information for disciplinary investigations or to prevent, detect,
investigate or prosecute crimes:
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Names and contact details for students/children
Names and contact details for carers
Gender
Details of any criminal convictions
Attendance and reason for absence data
Witness statements and contact details
Records and reports
Video recordings of public areas (including entrances and outside spaces to which some
or all members of the public have access)
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Audio recordings of public areas (including entrances and outside spaces to which some
or all members of the public have access)
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Video recordings of student access areas (including classrooms, corridors, canteens and
outside spaces to which students have access)
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Audio recordings of student access areas (including classrooms, corridors, canteens and
outside spaces to which only staff have access)
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Call recordings
We also collect or use the following information for disciplinary investigations or to prevent,
detect, investigate or prosecute crimes:
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Racial or ethnic origin
Religious or philosophical beliefs
Health information
We collect or use the following personal information for dealing with queries, complaints or
claims:
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Names and contact details
Address
Purchase or service history
Registered in England No. 9024815
Compass Culture and Education Ltd.
3 Union Street, Barnet EN5 4HY
020 84490119
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Video recordings of public areas
Audio recordings of public areas
Video recordings of private or staff only areas
Audio recordings of private or staff only areas
Call recordings
Witness statements and contact details
Relevant information from previous investigations
Financial transaction information
Information relating to health and safety (including incident investigation details and
reports and accident book records)
Correspondence
We collect or use the following information for information updates or marketing purposes:
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Names and contact details
Marketing preferences
Photographs
Records of consent, where appropriate
We collect or use the following information to comply with legal requirements:
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Identification documents
Health and safety information
Criminal offence data (including Disclosure Barring Service (DBS), Access NI or Disclosure
Scotland checks)
Registered in England No. 9024815
Compass Culture and Education Ltd.
3 Union Street, Barnet EN5 4HY
020 84490119
LAWFUL BASES AND DATA PROTECTED RIGHTS
Under UK data protection law, we must have a “lawful basis” for collecting and using your
personal information. There is a list of possible lawful bases in the UK GDPR. You can find out
more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out
below. You can find out more about your data protection rights and the exemptions which may
apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You
can request other information such as details about where we get personal information from
and who we share personal information with. There are some exemptions which means you
may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information
you think is inaccurate or incomplete. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your
personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your
personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal
information you gave us to another organisation, or to you. You can read more about this right
Your right to withdraw consent – When we use consent as our lawful basis you have the right to
withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within
one month.
To make a data protection rights request, please contact us using the contact details at the top
of this privacy notice.
Registered in England No. 9024815
Compass Culture and Education Ltd.
3 Union Street, Barnet EN5 4HY
020 84490119
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for student education and
welfare are:
Consent - we have permission from you after we gave you all the relevant information. All of
your data protection rights may apply, except the right to object. To be clear, you do have
the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a
contract with you. All of your data protection rights may apply except the right to object.
Legal obligation - we have to collect or use your information so we can comply with the law.
All of your data protection rights may apply, except the right to erasure, the right to object
and the right to data portability.
Vital interests - collecting or using the information is needed when someone’s physical or
mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life
sustaining food, water, clothing or shelter. All of your data protection rights may apply,
except the right to object and the right to portability.
Our lawful bases for collecting or using personal information for disciplinary investigations or to
prevent, detect, investigate or prosecute crimes are:
Consent - we have permission from you after we gave you all the relevant information. All of
your data protection rights may apply, except the right to object. To be clear, you do have
the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a
contract with you. All of your data protection rights may apply except the right to object.
Legal obligation - we have to collect or use your information so we can comply with the law.
All of your data protection rights may apply, except the right to erasure, the right to object
and the right to data portability.
Vital interests - collecting or using the information is needed when someone’s physical or
mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life
sustaining food, water, clothing or shelter. All of your data protection rights may apply,
except the right to object and the right to portability.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or
claims are:
Consent - we have permission from you after we gave you all the relevant information. All of
your data protection rights may apply, except the right to object. To be clear, you do have
the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a
contract with you. All of your data protection rights may apply except the right to object.
Registered in England No. 9024815
Compass Culture and Education Ltd.
3 Union Street, Barnet EN5 4HY
020 84490119
Legal obligation - we have to collect or use your information so we can comply with the law.
All of your data protection rights may apply, except the right to erasure, the right to object
and the right to data portability.
Vital interests - collecting or using the information is needed when someone’s physical or
mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life
sustaining food, water, clothing or shelter. All of your data protection rights may apply,
except the right to object and the right to portability.
Our lawful bases for collecting or using personal information for information updates or marketing
purposes are:
Consent - we have permission from you after we gave you all the relevant information. All of
your data protection rights may apply, except the right to object. To be clear, you do have
the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a
contract with you. All of your data protection rights may apply except the right to object.
Legal obligation - we have to collect or use your information so we can comply with the law.
All of your data protection rights may apply, except the right to erasure, the right to object
and the right to data portability.
Vital interests - collecting or using the information is needed when someone’s physical or
mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life
sustaining food, water, clothing or shelter. All of your data protection rights may apply,
except the right to object and the right to portability.
Our lawful bases for collecting or using personal information to comply with legal requirements are:
Consent - we have permission from you after we gave you all the relevant information. All of
your data protection rights may apply, except the right to object. To be clear, you do have
the right to withdraw your consent at any time.
Contract - we have to collect or use the information so we can enter into or carry out a
contract with you. All of your data protection rights may apply except the right to object.
Legal obligation - we have to collect or use your information so we can comply with the law.
All of your data protection rights may apply, except the right to erasure, the right to object
and the right to data portability.
Vital interests - collecting or using the information is needed when someone’s physical or
mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life
sustaining food, water, clothing or shelter. All of your data protection rights may apply,
except the right to object and the right to portability.
Registered in England No. 9024815
Compass Culture and Education Ltd.
3 Union Street, Barnet EN5 4HY
020 84490119
WHERE WE GET PERSONAL INFORMATION FROM
Directly from you
Parents or carers
HOW LONG WE KEEP INFORMATION
Retain all client-related documents, including agreements, correspondence, invoices, financial
transactions, and internal communications, for 2 years after the contract ends to meet legal, audit,
and business requirements. After this period, securely dispose of all records, either by shredding paper
documents or permanently deleting electronic files, in line with data protection and confidentiality
policies.
WHO WE SHARE INFORMATION WITH
Data processors
Jessie Chang: This data processor does the following activities for us: store our HR records, overall
office admin
Tina Liu: This data processor does the following activities for us: store our HR records, overall office
management
Others we share personal information with: Parents and carers, Local authorities, Emergency
services, Professional advisors
HOW TO COMPLAIN
If you have any concerns about our use of your personal data, you can make a complaint to us using
the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also
complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
REVIEW
We are committed to reviewing our policy and good practice annually.
This policy was last reviewed on: 3 SEP 2024
Signed: Tina Liu
Registered in England No. 9024815